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Key to the Digital Front Door – A Patient-Centered Technology Strategy

by | May 17, 2022

Digital front door is any entry point or interoperability brought forth by technology. Better coordinating these virtual encounters promotes a more efficient and less tedious process. 

Essential Components of Digital Front Door Strategy 

Core essentials for building your digital front door strategy: 

  • Patient-centered design – What patients want or need to be more engaged in their healthcare 
  • Personalization – Adaptable to a patient’s situation and stage in life 
  • Interoperability – Better connectivity among stakeholders such as employers, payers, providers, and sometimes government entities. 
  • Automation – Replacing tedious parts of the workflow with artificial intelligence, machine learning, or robotic process automation. 

Digital Front Door in the Current Healthcare Landscape 

Examples of how technology enhances patient experience: 

  • Patients go to a practice website to gather information, pay a bill, complete online forms, or make an appointment. 
  • Patients check in for an appointment either online or by touchscreen kiosk. 
  • Doctors and patients meet virtually or communicate through the patient portal. 
  • Remote Patient Monitoring transmitting directly to the provider.  
  • Providers share notes and records, and fulfill pharmacy requests instantly 

How can you make things easier for your patient and more efficient for your workflows with technology solutions? 

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The Complete Medical Practice Digital Marketing Blueprint

Maximize Your Presence With Our Free Practice Marketing E-Book