Infographic: 8 Tips to Ensure Your Telehealth System is Secure

by | Nov 4, 2021 | Healthcare Consulting, Infographics

It’s important to ensure that your telehealth system is secure. This will help protect the privacy of your patients, as well as your company’s data. There are many ways to do this, and this infographic will teach you the eight best tips for making sure everything is safe.

Infographic about 8 tips to ensure telehealth system security

When it comes to telehealth, taking a proactive approach to security can greatly minimize risks to protected health information (PHI) and HIPAA-protected data. Here are 8 top tips organizations can follow to maximize security in their telehealth system. 

  1. Encrypt all mobile devices used to capture and update PHI. 
  2. Encourage use of 2-factor authentication for EHR database access
  3. Always positively identify patients before beginning telehealth encounters.  
  4. Update computer operating systems and relevant applications as prompted. 
  5. Educate patients on security best practices through videos posted on your website or sent via email. 
  6. Consider installing a VPN if your organization uses a wireless router and your providers conduct televisits from home. 
  7. Use a telehealth platform compliant with HIPAA and PHI policies. EHRs with integrated telehealth programs that have been certified by the Federal Health IT Governance are compliant. 
  8. Regularly review and update security policies in place for all personnel and contractors who work with smart medical touchpoints, including online patient portals, smart home devices, fitness devices, and more. 

Medical Advantage’s telehealth consultants have extensive experience setting up, troubleshooting, and maintaining secure telehealth systems for a variety of clients. To learn more or to schedule a free consultation, contact a member of our team today. 

Speak with a Telehealth Expert today.


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