Linda Mackensen, RN
Director, Healthcare Transformation and CIPA
Linda Mackensen is a registered nurse with more than 37 years’ experience working in the healthcare industry in both administrative and clinical settings. As the director of the Consortium of Independent Physician Association (CIPA) Healthcare Transformation, she leads statewide efforts to strengthen more than 1,000 physicians’ overall performance in quality, cost of care and utilization management. A respected leader, Ms. Mackensen works to enhance physician pay-for-performance outcomes through her extensive knowledge of the Patient-Centered Medical Home (PCMH) and the PCMH-Neighbor (PCMH-N) models of care. From 2006 – 2011, she was responsible for the implementation of one of the largest PCMH programs in the country with the Blue Cross Blue Shield of Michigan (BCBSM) PCMH designation program.
Known for her ability to develop highly-effective clinical teams to maximize practice transformation activities, Ms. Mackensen’s career has encompassed leadership roles in utilization management, provider relations, hospital and physician contracting, quality improvement, and physician incentive programs. She previously worked with various hospital systems in New York, California, Chicago, and Michigan. She also has worked with a variety of health plans including Humana Health Care Chicago, Blue Care Network, and BCBSM. She was also director of practice transformation for PCMH and PCMH-N programs at The Physician Alliance, a 2,200 member physician organization.
Ms. Mackensen holds associate’s degrees in liberal arts and nursing from Tompkins Cortland Community College in Dryden, New York, and a bachelor’s degree in healthcare administration from Concordia University in Ann Arbor, Michigan.