Monty Pate

Monty Pate

Executive Consultant

Posts by Monty Pate

Importance of Patient Satisfaction in Healthcare + Tips to Improve 

Ask any leader in a health care organization if they value patient satisfaction, and the answer will be an immediate yes. As the discussion continues, you are sure to hear terms such as “patient engagement,” “patient delight,” or “partnership” to describe the relationship between the provider group and the patient. But as leaders in the […]

How To Improve Workflow in Medical Offices

In medical practices the “urgency of the current” seems to always take priority over planning for the future. If you have been around a medical practice for any length of time you have seen it first-hand. There is always the next patient to check-in and administrative task. The next insurance eligibility to verify. The next […]

Healthcare Process Improvement Strategies 101: What to Consider When Planning Initiatives

Recalibrating business processes in a medical organization is inevitable. Common motivations for healthcare systems and medical practices to reevaluate operations include:  This article will guide you through the essential elements of healthcare process improvement planning, so you can be prepared to execute these initiatives with greater confidence.  The Elements of Healthcare Process Improvement  While on […]

5 Benefits of Operations Consulting for Physician Practice Organizations

Physicians strive to provide comprehensive and innovative care to patients with the goal of having the best outcomes. In addition to focusing on patient care quality, healthcare providers seek to identify opportunities to streamline operational procedures and maximize efficiency within their practice setting.  One of the most effective ways for physicians to accomplish operational excellence […]