Our Client Results / EHR Consulting
Medical Advantage Ensures Successful EHR Migration at 3 New Locations for Primary Care Practice
Results
A primary care practice successfully migrated EHRs at three new practice locations with help from Medical Advantage Consultants who:
Promoted
EHR buy-in during migration from Epic to the eClinicalWorks platform
Provided
Workflow tips and device configuration
Offered
Go-live and post-go live remote support
Overview of FQHC
A primary care with multiple locations in Pennsylvania and Ohio operates under a subscription-based model. Patients pay one monthly fee and come in as frequently as needed without office copays, deductibles, coinsurance, formularies, or other restrictions on care, allowing providers to focus on delivering high-quality care.
Challenges
As a multi-location practice, this primary care provider’s largest challenge was ensuring the successful integration and migration of a new EHR to three existing practices into its single practice group. Pain points included:
Staff resistance to transitioning from their current Epic EHR platform to eClinicalWorks (eCW)
The need for temporary workflows during EHR migration for its internal lab company
Concerns about glitches during and after the go-live
Our Solutions
The key to success for this EHR migration was to ensure that the staff felt confident using the new eClinicalWorks EHR platform. To ensure the success of this initiative, we deployed a tailor-made strategy that included:
Go-live support, including education around improving workflows and eCW V12 enhancements
Remote support following the go-live
Temporary workflows and device configuration
“I can’t express my gratitude enough for the incredible team that made all of this so incredibly smooth. Thanks for your time and dedication. I’m confident that it will only get easier from here on everyone.”
VP of Clinical Operations
“We appreciate your help throughout the process. You have taken the time to get to know us and our unique care model, and you routinely go above and beyond for us.”
Medical Director
Medical Advantage Can Help
Medical Advantage is an innovator in healthcare. Our years of experience, data driven strategies and in person approach drive change, improve outcomes, and maximize ROI. Our team has the expertise to provide customized, actionable solutions to decrease the cost of care and improve quality for your practice.
