Our Client Results / EHR Consulting

Medical Advantage Helps a Primary Care Practice Optimize its EHR 

Results

 After working with Medical ​Advantage, the primary care practice experienced:

Increased

Overall satisfaction with streamlined templates and a more effective EHR 

Strengthened 

Patient satisfaction with faster visits, less wait time, and improved quality of care 

Improved

Quality scores and program performance

Increased

10%

Payer reimbursements

Overview

With the continuing reliance on technology at the point of care, this single location 11-provider primary care practice lacked the resources required to fully optimize their electronic health record and practice management systems. 

Challenges

Having overly complicated EHR interfaces contributed to inefficiencies and a plethora of other issues for staff and patients. Common pain points included:  

Challenges Icon

Staff frustration due to frustrating workflows

Challenges Icon

Inaccurate reporting and low reimbursement

Challenges Icon

Counterintuitive patient portals that discourage patient engagement

Our Solutions

The single location 11-provider primary care practice struggled with high staff turnover, a dwindling clientele and low reimbursement rates. Working with the practice to determine their issues and key goals, Medical Advantage developed a plan to turn things around. 

Solutions Icon

EHR optimization, including improved templates and modified alerts

Solutions Icon

Updated EHR staff training to ensure best practices and appropriate workflows

Solutions Icon

Automated billing and reporting and improved workflow to increase collection rates

“Ever since Medical Advantage helped tailor our EHR interface to be less confusing and more intuitive, our practice is running much more efficiently. Our physicians are happier and more productive now that they’re spending less time on documentation, and more time with patients.”

 

OFFICE MANAGER

Medical Advantage Can Help

Medical Advantage is an innovator in healthcare. Our years of experience, data driven strategies and in person approach drive change, improve outcomes, and maximize ROI. Our team has the expertise to provide customized, actionable solutions to decrease the cost of care and improve quality for your practice.