Every day, medical practices across the country face the same challenges — how to provide quality care for patients while also ensuring efficient and effective operations. Having a robust EHR with a medical practice management system in place is the key to achieving this balance, and there are a few key areas that are essential for success. Here are five ways to help your organization to run smoothly while also providing the best possible care for your patients.
1.) Enlist a Skilled Medical Practice Manager to Oversee Day-to-day Operations
A medical practice manager is an essential part of running a busy medical practice. They play an integral role in helping ensure that operations run efficiently, patient satisfaction is high, and costs are minimized.
An experienced practice manager can help independent practices with all aspects of their business, from patient visits and revenue cycle management (RCM) to healthcare operations and EHR and practice management systems. medical practice management software. Qualities such as organizational skills, approachability, and flexibility are important in this role. With effective medical practice management, it is possible to improve efficiency, reduce costs and increase the overall satisfaction of staff and patients alike.
2.) Have a Clear Understanding of Your Patient Population and Their Needs
Understanding patient demographics can help identify strategies to better treat patients and uncover gaps in healthcare services, which will ultimately promote better health outcomes for the patients. When each member of your organization has a clear understanding of your patient population and their needs, they can better ensure the highest level of patient care.
3.) Use Your EHR and Practice Management System to Increase Efficiency and Productivity
An electronic health record (EHR) system can be a major asset for enhancing practice management. When properly configured, an EHR enables medical office staff to quickly access patient information and reduce wait times. An EHR including practice management also can streamline processes for medical billing, claims processing, and improve revenue cycle management (RCM). Patient engagement features, such as a patient portal that supports online appointment scheduling, patient education, and prescription requests also saves time in day-to-day operations as patient self-service tools reduce staff workload.
4.) Develop Efficient Workflows for All Staff Members
A common core component of efficient workflows for day-to-day operations is establishing specific procedures for each staff member. For example, some medical office staff may be responsible for handling patient charts, while others may oversee billing. By developing efficient, role-based training and workflows for all staff members, medical practice management can increase productivity across the entire organization. EHR optimization with customized interfaces also can increase efficiency.
Also, be sure to communicate openly and often to ensure that everyone is on the same page. Open communication boosts efficiency and morale and helps create a work environment where staff members feel comfortable expressing their ideas and concerns about workflow improvements.
5.) Be Prepared for Changes in Staffing or Patient Volume
Setting contingency plans for changes in staffing or patient volume helps your medical practice quickly adapt to shifting factors. For example, you may experience times of unusually high patient volume with not enough personnel to accommodate such a spike. Anticipating problems is key to successfully navigating the unexpected on a day-to-day basis so that such surprises will not mean sacrificing efficiency, accuracy, or care quality.
Summary: What is Medical Practice Management?
Optimizing your operations can greatly reduce day-to-day stress. By focusing on effective practice management, practice managers can streamline workflows and improve efficiency, promoting a more productive and – and happier – healthcare staff. Maintaining open communication and having contingency plans for changes in staffing or patient volume also will help maintain a consistent and rewarding work environment.
Setting Your Practice Management Up for Success
Medical Advantage offers a full suite of practice management solutions, including healthcare operations consulting. Our team of experienced EHR consultants also can help ensure your EHR and practice management system is optimized to streamline workflows and improve patient outcomes. If you would like to learn more about how we can set your practice up for daily success, please contact us.