eClinicalWorks Support for FQHC

Is Your FQHC Looking for Help with eClinicialWorks?

The team at Medical Advantage knows how important a fully functional EHR is to today’s Federally Qualified Health Center (FQHC). We understand the unique needs of community health centers and can provide training, advice, and optimization to get you where you need to be.


Understanding eClinicalWorks For FQHC Reporting

Medical Advantage provides tip sheets, user guides, and training programs to help you utilize the full functionality of eClinicalWorks in order to be successful in your reporting needs. We provide help with:

  • Financial reporting, ensuring success with both UDS claims-based and encounter-based reporting requirements;
  • PCMH Designation support;
  • Quality Measure Documentation audits.

Optimizing Workflows for UDS Reporting

Our eClinicalWorks expertise, in addition to our experience with FQHC practices, allows us to create workflows for proper documentation capture by your front office staff ensuring you maximize your success in incentive and grant programs. We will review your current practice workflows and create a plan to include database modifications, staff training and workflow training documentation as needed by your unique practice.


General FQHC EHR Support

In an FQHC, efficient and effective workflows will allow you to see more patients, deliver better care, and increase revenue. Years of experience and our consultants’ background as users of eClinicalWorks themselves, allows us to create workflow optimization for our clients that work best for the unique nature of their practice. Many tasks can be automated which will free up time for other work – if you are considering implementing telehealth, kiosks, or the patient portal let us help you create an engagement strategy that will get your patients excited about the new features available to them.


Billing Concerns

Some FQHCs see patients with private insurance and are uncertain about best practices for billing. Our team will review your database’s financial setup and ensure everything is correct for the payer programs you participate in. Our RCM and billing team use eClinicalWorks to help organizations find success in sending out clean claims in the most efficient and effective manner. Allow us to educate the end users at your locations about the requirements of the programs and help explain why documentation must be done in certain ways.


Hands-On Support

Allow our help desk support experts to act as your first line in the resolution of problems you are having with eClinicalWorks. We will also act as a liaison for your team if something needs to be escalated to eClinicalWorks – let us take the time to resolve the issues and your team can continue about their day.

We’re here to help:

  • Train your staff
  • Help you succeed in Value-Based contracts
  • Answer questions and provide on-demand support
  • Act as your advocate with your EHR vendor
  • Train your staff on proper billing and coding procedures
  • Provide expertise and advice on payer reporting and incentive programs
  • Develop additional tailored solutions that may benefit your practice

Let our team of certified EHR consultants help you get the most from your EHR investment.